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Terms and Conditions for Accommodation Contract at HOTEL GRACERY NAHA
Terms and Conditions for Accommodation Contract at
HOTEL GRACERY NAHA
Scope of Application
Article 1.
Accommodation Contract and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions. And any particulars not provided for herein shall be governed by laws and regulations and/or generally practices.
2.In the case when the Hotel has entered into special contract with the Guest in so far as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
Application for Accommodation Contract
Article 2.
A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
(1) Name of the Guest(s);
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table No.1);
(4) Other Particulars deemed necessary by the Hotel
2. In the case when the Guest requests, during his stay, extension of the accommodation beyond the date in Subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
Conclusion of Accommodation Contract, etc.
Article 3.
The Accommodation Contract shall be deemed as a concluded contract when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply when it is has been proven that the Hotel has not accepted the application.
2. When a Accommodation Contract has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
3. The deposit is firstly appropriate to the Total Accommodation Charges which to be paid by the Guest. The deposit is also appropriate to cancellation charges applied to Article 6 and Article, and the balance shall be refunded at the time of payment of the Accommodation Charges as stated in Article 13.
4. When the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall consider the Accommodation Contract as invalid. However, this will be applied only in the case when the Hotel has informed the Guest the period of payment of the deposit is specified.
Special Contracts Requiring No Accommodation Deposit
Article 4.
Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Refusal of Accommodation Contracts
Article 5.
The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform with the provisions of these Terms and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation is a party of gang , gangster, organization related to gang, or any other antisocial organization;
(5) When the Guest seeking accommodation is a corporation or a group controlled by gang or gangster;
(6) When the Guest seeking accommodation is a corporation of which executive has any relations to gangster;
(7) When the Guest seeking accommodation in fact conducts himself to disturb or annoy other guests;
(8) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(9) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(10） When the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the facilities and / or other unavoidable causes;
(11) Where there are any other grounds for refusing accommodation specified in Article 5 of the Okinawa Prefecture Ordinance for Enforcement of the Hotel Business Act.
Right to Cancel Accommodation Contracts by the Guest
Article 6.
The Guest is entitled to cancel the Accommodation Contract by so notifying the Hotel.
2. In the case when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges listed in the Attached Table No.2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded,the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges by the Guest.
3. In the case when the Guest does not appear by 10:00 p.m. of the accommodation date (2 hours after the expected time of arrival if the Hotel is notified of it) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
Right to Cancel Accommodation Contracts by the Hotel
Article 7.
The Hotel may cancel the Accommodation Contract under any of the following cases;
(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(4) When the Guest appears liable to conduct, or in fact conducts himself in a disorderly manner; when the Guest disturbs or annoys other guests or especially when the Guest is heavily intoxicated;
(5) When the Guest seeking accommodation is a party of gang , gangster, organization related to gang, or any other antisocial organization;
(6) When the Guest seeking accommodation is a corporation or a group controlled by gang or gangster;
(7) When the Guest seeking accommodation is a corporation of which executive has any relations to gangster;
(8) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(9) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the fire-fighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(10) Where there are any other grounds for refusing accommodation specified in Article 5 of the Okinawa Prefecture Ordinance for Enforcement of the Hotel Business Act.
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.
Registration
Article 8.
The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
(1) Name, age, sex, address and occupation of the Guest(s);
(2) Except Japanese, nationality, passport number, port and date of entry in Japan;
(3) Date and estimated time of departure;
(4) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest intends to pay his Accommodation Charges prescribed in Article 13 by any means other than Japanese currency, such as gift certificates (gift coupons), coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.
Occupancy Hours of Guest Rooms
Article 9.
The Guest is entitled to occupy the contracted guest room of the Hotel from 2:00 p.m. to 11:00 a.m. the next morning.
However, in the case when the Guest is accommodation continuously, except for the days of arrival and departure, the Guest may occupy the room all day long.
2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case extra charges shall be paid as follows.
(1) Up to 2:00p.m. 1,100 yen (including tax), per person per hour
(2) After 2:00p.m. room charge in full
Observance of Use Regulations
Article 10.
The Guest shall observe the Use Regulation established by the Hotel, which are posted in this Hotel.
Refusal of Continued Occupancy or Use of Facilities
Article 11.
This Hotel may refuse the continued occupancy by a guest or the use of any facilities in this Hotel by a guest, even for the accommodation period accepted by this Hotel, in the following circumstances;
(1) Upon the occurrence of a situation falling within the purview of sub-paragraph (3) through (11) of Article 5.
(2) When the Guest does not observe the rules stated in the preceding Article.
Business Hours
Article 12.
The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail by brochures as provided, notices displayed in each place, service directories in guest rooms and others.
(1) Service hours of front desk 24hours
(2) Service hours at facilities for dining and drinking
2F Bonsalute 6:30～10:00
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.
Payment of Accommodation Charges
Article 13.
The breakdown and method of calculation of the Accommodation Charges, etc. that the Guest shall pay is as listed in the
Attached Table No.1.
2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid with Japanese currency or by any means other than Japanese currency (excluding personal checks) such as gift certificates (gift coupons), coupons or credit cards recognized by the Hotel at the front desk at the time of arrival of the Guest or upon request by the Hotel.
3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him by the Hotel and are at his disposal.
Liabilities of the Hotel
Article 14.
The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in case when such damage has been caused due to reasons for which the Hotel is not liable.
2. The Hotel is covered with the Hotel Liability Insurance to cope unexpected fire and/or other disasters. The Hotel has also received the “PASS MARK” (certificate of execellence of Fire Prevention Standard issued by the fire station).
Handling When the Hotel is unable to Provide Contracted Rooms
Article 15.
The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation can not be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
Handling of Deposited Articles
Article 16.
The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for the case of cash and valuables, if the Guest has failed to report its kind and value when as requested by the Hotel, the Hotel shall compensate the Guest within the limits of 150,000yen.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000 yen.
Custody of Baggage and/or Belongings of the Guest
Article 17.
When the baggage of the Guest is brought into the Hotel before his arrival, the Hotel shall be liable to keep it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in.
2. When the baggage or belongings of the Guest is found left after his check-out, the Hotel shall keep the article for 7 days including the day it is found, and after this period, the Hotel shall turn it over to the nearest police station.
3. The Hotel liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
Liability in regard to Parking
Article 18.
The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers space for parking, whether the key of the vehicle has been deposit to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.
Liability of the Guest
Article 19.
The Guest shall compensate the Hotel for the damage caused through intention negligence on the part of the Guest.
Governing Language
Article 20.
These provisions are written both in Japanese and English. In the event of any inconsistency or difference between the two versions of these provisions, the Japanese version shall prevail in all respects.
Jurisdiction and Applicable Laws
Article 21.
Any dispute arising from or in relation to these provisions shall be referred to the Japanese court having jurisdiction over the location of this Hotel and resolved in accordance with applicable Japanese laws.
Attached Table No. 1
Calculation method for Accommodation Charges, etc. (Ref. Paragraph 1 of Article 2 and Paragraph 1 of Article 13)
Total Amount to be paid by the Guest
*Accommodation Charges
①Basic Accommodation Charge (Room Charge)
②Service Charge (①×10%)
③Taxes
*Extra Charges
④Extra Meels & Drinks
⑤Service Charge (④×10%) (the service fees may not be charged)
⑥Taxes (1)Consumption Tax {(④＋⑤)×consumption tax rate (%)}
⑦Other Usage Fees
⑧Service Charges (⑦×10%, the service fees may not be charged)
⑨Consumption Tax {⑦＋⑤)×consumption tax rate (%)}
Attached Table No. 2
Cancellation Charge for The Hotel (Ref. Paragraph 2 of Article 6)
(1)Normal time (other than event periods)
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Date When Cancellation of Contract is Notified
- No Show
Constracted Number of Guests
・Individual 1 to 14 : 100%
・Group 15 and more : 100%
- Accommodation Day
Constracted Number of Guests
・Individual 1 to 14 : 80%
・Group 15 and more : 80%
- 1 Day Pror to Accommodation Day
Constracted Number of Guests
・Individual 1 to 14 : 20%
・Group 15 and more : 20%
- 9 Days Prior to Accommodation Day
Constracted Number of Guests
・Individual 1 to 14 :
・Group 15 and more : 10%
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Remarks:
1. The percentage signifies the rate of cancellation charge to the Basic Accommodation Charges.
2. When the number of days contracted is shortened, cancellation charge for its first day shall be paid by the Guest regardless of the number of days shortened.
3. When part of a group booking (for 15 persons or more) is cancelled, the cancellation charge shall not be charged for the number of persons equivalent to 10% of the number of persons booked as of 10 days prior to the occupancy (when accepted less than 10 days prior to the occupancy, as of the date) with fraction counted as a whole number.
(2)Event period
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Date When Cancellation of Contract is Notified
- No Show
Constracted Number of Guests
・Individual 1 to 14 : 100%
・Group 15 and more : 100%
- Accommodation Day to 7 Days
Constracted Number of Guests
・Individual 1 to 14 : 100%
・Group 15 and more : 100%
- 8 Days Prior to 60 Days Prior
Constracted Number of Guests
・Individual 1 to 14 : 50%
・Group 15 and more : 50%
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※“Event period” shall refer to the period in which a large-scale event (such as a fireworks festival, concert, sport competition, expo, etc.) is to be held in the area around the hotel. The dates of such a period shall be determined by the hotel and announced in advance.
